Site Reliability Engineer

Location: Atlanta, GA; Miami, FL; Cambridge, MA; San Francisco, CA; Towson, MD

About Us

Would you like to join one of the fastest-growing organizations with a stated goal of using latest and greatest AI, GenAI, LLM, Cloud and Digital Technologies to advance drug development and improve patient care pathways. WriteMed.AI helps Biopharma and Life Sciences Companies reduce time to write medical publications and regulatory paperwork.

Role Overview

Our Technical team support our customers’ missions with creative and transformative spirit of innovation across all technologies, AI, GenAI, LLM, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is an opportunity to partner our principal AI Architects, Data Scientists and Engineers in maintaining a robust and secure technical foundation for our customers ranging from small Biotech companies to large Pharmaceutical companies.

Qualifications

  • Site Reliability Engineers must be passionate about learning and evolving with current technological trends
  •  Engineering degree, or a related technical discipline, or equivalent work experience
  •  Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java)
  •  Knowledge of Cloud-based applications & Containerization Technologies
  •  Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing
  •  Working experience with industry standards like Terraform, Ansible
  •  Demonstrable Network Design fundamentals Demonstrable fundamentals in 2 of the following: Computer Science, Cloud architecture, Security, or Network Design fundamentals
  •  Must have at least 5 years of hands-on experience working in Engineering or Cloud
  •  Minimum 5 years+ experience with cloud platforms (e.g. GCP, AWS, Azure)
  •  Minimum 3 years+ Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company
  •  Experience with distributed system design and architecture

Responsibilities

  • Develop software solutions to enhance, harden and support our service delivery processes
  •  Build and manage CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation
  •  Strive to innovate and are relentless in pursuing flawless customer experience
  •  Engage in and improve the lifecycle of services from conception to EOL, including system design
  •  Consulting, and capacity planning
  •  Define and deploy standards and best practices related to: System Architecture, Service
  •  Delivery, metrics and the automation of operational tasks
  •  Support services, product & engineering teams by providing common tooling and frameworks to
  •  Deliver increased availability and improved incident response
  •  Improve system performance, application delivery and efficiency through automation, process
  •  refinement, postmortem reviews, and in-depth configuration analysis
  •  Collaborate closely with engineering professionals within the organization to deliver reliable
  •  Increase operational efficiency, effectiveness, and quality of services by treating operational
  •  challenges as a software engineering problem (reduce toil)
  •  Guide junior team members and serve as a champion for Site Reliability Engineering
  •  Actively participate in incident response, including on-call responsibilities
  •  Partner with stakeholders to influence and help drive the best possible technical and business outcomes

Benefits

  • Our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to expense reimbursement programs that can be used for needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance
  •  Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career
  •  The pay range for this position is $140,300 to $191,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location
  •  This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation
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